How do I reopen my account? Ciaran July 21, 2020 14:24 You can reopen your account by contacting Customer Services via our 24/7 Live Chat or by email to firstname.lastname@example.org. Once your account is reopened, you can log in and start playing. Related articles I’ve reached my weekly deposit limit. When can I deposit again? Why can't I make a deposit? What is a deposit limit?